Troubleshooting
Common issues and how to resolve them.
Bot Shows Offline
The bot appears disconnected in your Discord server.
Check bot was invited properly
Verify subscription is active
Try re-inviting from dashboard
No Audio Being Relayed
Voice isn't playing in speaker channels.
Starter role configured & assigned
Shot caller in listener channel
Speaker channels enabled
Bot has speak permissions
Common cause: Shot caller missing Starter role assignment.
Permission Errors
The bot can't access or speak in channels.
Connect
Join channels
Speak
Play audio
View Channels
See list
Common on first use: Bots cannot see or access private channels without proper permissions.
Bots Not Joining Channels
Speakers don't join voice channels after running /start.
1
Create a new role (e.g., "Bot")2
Enable Administrator permission3
Assign the role to ShotCaller botsWith Administrator permission, bots can see and join all channels including private ones.
Audio Quality Issues
Choppy, delayed, or distorted audio.
Check internet stability
100-300ms latency is normal
Reduce active speakers
Delays over 1 second are not normal — contact support if this occurs.
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