Privacy Policy
How we protect and handle your data
Introduction
Welcome to ShotCaller, the ultimate shot caller platform for gaming teams. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using ShotCaller, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Information We Collect
Discord Account Information
When you authenticate with Discord, we collect:
- Discord user ID
- Username and discriminator
- Email address (if publicly available)
- Avatar image
- Gaming server memberships where you have admin permissions
Gaming Configuration Data
For Discord servers you connect to ShotCaller, we store:
- Server ID, name, and basic metadata
- Voice channel configurations
- Team coordination settings
- Command preferences and history
- Usage logs and performance data
Subscription Information
When you subscribe to our services, we collect:
- Billing name and address
- Payment method information (processed securely by Stripe)
- Subscription plan and history
- Invoice and payment records
How We Use Your Information
We use your information for the following purposes:
Service Provision
- Enable team coordination across Discord channels
- Provide real-time voice communication tools
- Process subscription payments and manage billing
- Deliver core gaming coordination features
Platform Improvement
- Analyze usage patterns to improve our services
- Monitor system performance and reliability
- Develop new features and enhancements
- Provide technical support and troubleshooting
Communication & Support
- Send important service notifications and updates
- Respond to your inquiries and support requests
- Notify you of changes to our terms or policies
- Provide customer support and assistance
Your Rights & Choices
You have control over your personal information:
Access & Export
- Request a copy of your data
- Export in machine-readable format
- View your privacy settings
Update & Delete
- Update your profile information
- Delete your account and data
- Modify server configurations
To exercise these rights, visit your account settings or contact us at privacy@shotcaller.bot.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
We will respond to your inquiry within 30 days.